Shipping policy

We want your FormFit order to reach you as quickly and smoothly as possible. Please read below for full details on processing, shipping times, and costs.

1. ORDER PROCESSING TIME

Orders are typically processed within 1-3 business days of purchase. Processing time refers to the time it takes to prepare and dispatch your order, and is separate from shipping/transit time below. Orders are not processed or shipped on weekends or public holidays.

2. SHIPPING METHODS & TRANSIT TIMES

We currently ship to addresses within the United States. The following shipping options are available at checkout:

- Standard Shipping — $4.99 (Free on orders $35.00 and over) — 7 to 12 business days transit time
- Express Shipping — $9.99 — 5 to 8 business days transit time

Transit time begins once your order has shipped and does not include our 1-3 day processing time. Total delivery time is typically processing time + transit time combined.

These timeframes are estimates based on average delivery performance and are not guaranteed. Occasional delays may occur due to high demand, customs processing, weather, or carrier-related issues outside our control.

3. ORDER TRACKING

Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to update after you receive this email. If you have any issues accessing your tracking information, contact us at [your support email].

4. SPLIT SHIPMENTS

If you order multiple items, they may be shipped separately and could arrive on different days. This does not affect your total shipping cost, and you will receive tracking information for each shipment.

5. SHIPPING ADDRESS ACCURACY

Please ensure your shipping address is complete and correct at checkout. We are not responsible for orders delayed, misdelivered, or lost due to an incorrect or incomplete address provided by the customer. If you notice an error after placing your order, contact us at [your support email] as soon as possible — we cannot guarantee changes once an order has entered processing.

6. LOST, STOLEN, OR DELAYED PACKAGES

Once a package is marked as delivered by the carrier, FormFit Athletics is not responsible for packages that are lost or stolen after delivery. If your tracking shows delivered but you have not received your order, please contact the carrier directly first, and reach out to us at [your support email] if you need further assistance.

For packages that appear delayed beyond the estimated delivery window, please contact us and we will do our best to look into the shipment on your behalf.

7. CUSTOMS, DUTIES & TAXES

Orders shipped within the United States are not subject to additional customs fees. Any applicable sales tax will be calculated and displayed at checkout.

8. UNDELIVERABLE PACKAGES

If a package is returned to us as undeliverable due to an incorrect address, refusal of delivery, or failure to collect from a pickup location, the customer is responsible for any costs associated with reshipping the order.

9. QUESTIONS

If you have any questions about your order's shipping status, contact us at:
hello.formfitathletics@gmail.com
FormFit Athletics